RESOURCES
Recommended reading and viewing.
MANAGING & LEADING
The Thin Book of Trust, 2nd ed.: An Essential Primer for Building Trust at Work, by Charles Feltman
Multipliers: How the Best Managers Make Everyone Smarter, by Liz Wiseman with Greg McKeown
Drive: The Surprising Truth About What Motivates Us, by Daniel Pink
The Tao of Leadership: Lao Tzu's Tao Te Ching Adapted for a New Age, by John Heider
TED Talk: Everyday Leadership, featuring Drew Dudley
TED Talk: What it Takes to Be a Great Leader, featuring Rosalinde Dudley
YouTube: Leadership Lessons from the Dancing Guy
TEAMBUILDING
The Culture Code, by Daniel Coyle
Gracious Space: A Practical Guide for Working Better Together, by Patricia Hughes and Bill Grace
The Five Dysfunctions of a Team, by Patrick Lencioni
YouTube: How to Prevent Conflict on Your Team, featuring Liane Davey
PERSONAL PRESENCE
Discover Your True North, by BIll George
Respect: An Exploration, by Sarah Lawrence-Lightfoot
Humor, Seriously: Why Humor is a Secret Weapon in Business and Life, by Jennifer Aker and Naomi Bagdonas
Orbiting the Giant Hairball: A Corporate Fool’s Guide to Surviving with Grace, by Gordon Mackenzie
Grit: The Power of Passion and Perseverance, by Angela Duckworth
TED Talk: What Makes a Good Life? Lessons from the Longest Study on Happiness, featuring Robert Waldinger
YouTube: Brene Brown on Empathy
YouTube: Where Does Compassion Really Come From? featuring Sharon Salzberg
YouTube: The Three Components of Self-Compassion, featuring Kristin Neff
INTERPERSONAL EFFECTIVENESS
Crucial Conversations, 3rd ed., by Kerry Patterson, et al
Emotional Intelligence 2.0, by Travis Bradberry and Jean Greaves
People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, by Robert Bolton
Business Writing with Heart, by Lynn Gaertner-Johnston
TEDx Talk: The Most Dangerous 4-Letter Word, featuring Dick Simon
TED Talk: Empathy Is Not Endorsement featuring Dylan Marron
DESIGNING CHANGE & MANAGING TRANSITIONS
Managing Transitions, 25th Anniversary Edition, by William Bridges
The Way of Transition, by William Bridges
MEETING MANAGEMENT
Facilitating with Ease! 4th ed., by Ingrid Bens
The Art of Gathering: How We Meet and Why It Matters, by Priya Parker
DECISION MAKING
Decisive: How to Make Better Choices in Life and Work, by Chip and Dan Heath
Productive Decision Making, featuring Paul Minors
ONBOARDING
The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, by Michael Watkins
The Thin Book of Trust, 2nd ed.: An Essential Primer for Building Trust at Work, by Charles Feltman
Multipliers: How the Best Managers Make Everyone Smarter, by Liz Wiseman with Greg McKeown
Drive: The Surprising Truth About What Motivates Us, by Daniel Pink
The Tao of Leadership: Lao Tzu's Tao Te Ching Adapted for a New Age, by John Heider
TED Talk: Everyday Leadership, featuring Drew Dudley
TED Talk: What it Takes to Be a Great Leader, featuring Rosalinde Dudley
YouTube: Leadership Lessons from the Dancing Guy
TEAMBUILDING
The Culture Code, by Daniel Coyle
Gracious Space: A Practical Guide for Working Better Together, by Patricia Hughes and Bill Grace
The Five Dysfunctions of a Team, by Patrick Lencioni
YouTube: How to Prevent Conflict on Your Team, featuring Liane Davey
PERSONAL PRESENCE
Discover Your True North, by BIll George
Respect: An Exploration, by Sarah Lawrence-Lightfoot
Humor, Seriously: Why Humor is a Secret Weapon in Business and Life, by Jennifer Aker and Naomi Bagdonas
Orbiting the Giant Hairball: A Corporate Fool’s Guide to Surviving with Grace, by Gordon Mackenzie
Grit: The Power of Passion and Perseverance, by Angela Duckworth
TED Talk: What Makes a Good Life? Lessons from the Longest Study on Happiness, featuring Robert Waldinger
YouTube: Brene Brown on Empathy
YouTube: Where Does Compassion Really Come From? featuring Sharon Salzberg
YouTube: The Three Components of Self-Compassion, featuring Kristin Neff
INTERPERSONAL EFFECTIVENESS
Crucial Conversations, 3rd ed., by Kerry Patterson, et al
Emotional Intelligence 2.0, by Travis Bradberry and Jean Greaves
People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, by Robert Bolton
Business Writing with Heart, by Lynn Gaertner-Johnston
TEDx Talk: The Most Dangerous 4-Letter Word, featuring Dick Simon
TED Talk: Empathy Is Not Endorsement featuring Dylan Marron
DESIGNING CHANGE & MANAGING TRANSITIONS
Managing Transitions, 25th Anniversary Edition, by William Bridges
The Way of Transition, by William Bridges
MEETING MANAGEMENT
Facilitating with Ease! 4th ed., by Ingrid Bens
The Art of Gathering: How We Meet and Why It Matters, by Priya Parker
DECISION MAKING
Decisive: How to Make Better Choices in Life and Work, by Chip and Dan Heath
Productive Decision Making, featuring Paul Minors
ONBOARDING
The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, by Michael Watkins
Richard's writings.
My Journey to the Center of HR (2016)
A fresh look at the core mission of HR: to create positive, productive workplaces.
Incremental Change Framework (2015)
Describes in detail the four phases of moving a team, unit, or organization from one state of performance to another, higher level of performance through the process of intentional data collection, analysis, and implementation..
HR Principles Mini-book (2013)
A wallet size mini-book describing the four core principles and central purpose informing HR practices.
How to Fold the Mini-book
HR Competency Model (2011; revised 2017)
A personal perspective on the technical, business, and self-awareness skills needed to succeed in HR.
Ten Useful Ideas on Systems Thinking (2001; reprinted 2011)
An accessible look at key elements of systemic thinking.
Capacity Building Framework (2003)
A colorful model of a learning organization, one that continually increases the ability to achieve future success.
Your Theory of Practice Coat of Arms (1998)
A self-development tool in which users create their own coat of arms in response to prompts about their history, heroes, and aspirations.
A fresh look at the core mission of HR: to create positive, productive workplaces.
Incremental Change Framework (2015)
Describes in detail the four phases of moving a team, unit, or organization from one state of performance to another, higher level of performance through the process of intentional data collection, analysis, and implementation..
HR Principles Mini-book (2013)
A wallet size mini-book describing the four core principles and central purpose informing HR practices.
How to Fold the Mini-book
HR Competency Model (2011; revised 2017)
A personal perspective on the technical, business, and self-awareness skills needed to succeed in HR.
Ten Useful Ideas on Systems Thinking (2001; reprinted 2011)
An accessible look at key elements of systemic thinking.
Capacity Building Framework (2003)
A colorful model of a learning organization, one that continually increases the ability to achieve future success.
Your Theory of Practice Coat of Arms (1998)
A self-development tool in which users create their own coat of arms in response to prompts about their history, heroes, and aspirations.
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